If you’ve ever emailed or called INCOSE with a question, then you’ve probably talked to Tomi Okey! Tomi is our Operations Administrator who ensures smooth workflows across various domains within INCOSE. From managing Corporate Advisory Board accounts to providing essential support through the help desk to processing advertising agreements, Tomi is the go-to person for internal process inquiries and streamlining day-to-day operations for INCOSE. Tomi's role extends to chapter leader roster management, where she meticulously updates rosters in Rhythm and is pivotal in facilitating smooth interactions on platforms like Viva Engage by managing access permissions and password resets. Additionally, Tomi handles shipping requests, including event promotional packs, certificates, pins, and awards, ensuring everything reaches its destination seamlessly.

Before becoming a full-time INCOSE staff member, Tomi served in a similar capacity while working for the contracted Universal Management Systems (UMS) for seven years and spent two decades as a Managed Care contracts Auditor, Front office supervisor, and Medical Biller. Tomi attended Maric College in San Diego and is a Certified Administrator.

Outside of work, Tomi serves in a similar capacity at her local church, where she serves on the Leadership Core Group, coordinates volunteers, plans and manages events, and leads a women’s group.

With a commitment to excellence and a passion for service, Tomi Okey plays a vital role in ensuring the seamless functioning of operations at INCOSE, embodying the organization's ethos of collaboration and efficiency.